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Our broad spectrum of services include:
Click-IT Managed IT Services offers a comprehensive Managed IT Outsource Solution to incorporate our entire suite of services either collectively or specifically. Our solution boasts a non-rigid solution that is both comprehensive and adaptable to meet the Client's exacting requirements. Our sophisticated tools allow us to create and manage a tailored Outsourced solution. Managed IT Service Agreements, Service Level Agreements and Fixed-Hourly Retainers all form part of the solution offering. Click-IT aligns itself with the international standards of Global Out Sourcing Models and Total Cost of Ownership Principles. Streamlining businesses to perform at their peak with regard to IT Services is part of the Outsource service offering.Our suite of sophisticated Management, Logging and Reporting Tools allow us to manage the entire process and proactively address concerns before they become issues. This facilitates Click-IT to achieve our goal, of delivering service excellence in I.T.
Click-IT Network Solutions utilise specialised and certified network engineers for the design, implementation and management of Local Area, Wide Area and Virtual Private Networks. Taking growth strategies in to account, we select the correct Routing and Switching equipment from leading brands, tried and tested for reliability and performance. We also offer LAN and WAN monitoring and full Security Management.
Click-IT Server Solutions use best of breed, industry standard brands of hardware and software in our installations. This furnishes us with the reliability we require to deliver the level of service excellence our Clients are accustomed to. Our engineers are well qualified across the spectrum of products and services we deliver. Ascribing to the best practices methodology, we allow for a lower Total cost of Ownership benefit.
Click-IT Desktop Solutions maintains desktop environments according to the exacting needs of our Clients. We provide turnkey desktop solutions via our Call Centre with either 1st Tier telephonic support, 2nd Tier call out support or temporary and permanent On-Site technical staff. Full escalation procedures ensure that issues become resolved in the quickest time possible. Our engineers are qualified in a range of hardware and software products from Operating Systems to Office Automation products, Faxing software to DTP solutions and more.
Click-IT Business Solutions provides analysis, implementation and training of the business tools required for the successful running of our Client's businesses. Our range of products extends to Accounting, Manufacturing, Call Centre, CRM and Tailor Designed solutions. By listening to our Client's needs we can tailor a solution that will allow growth, streamlining and a competitive edge, essential tools in today's business climate.
Click-IT Voice Solutions provides a full range of PBXs, Call Centres, Networking, Voice over IP and IP Telephony Solutions. Our range of products and services includes Bytes (Formerly Alcatel), Siemens and Ericsson PBXs, Least cost routing, Telephone Management Systems, ISDN Solutions and Project Management and Consulting.
Click-IT Content Security Services addresses the worldwide threats associated with Viruses, Malicious Code, Intrusion Detection and General Content Security Threats. Our services include Anti-Virus solutions, Satellitesafe® delivery of security update files, Critical Database Auditing, Systems Security Auditing and assistance in attaining ISO 17799 Certification in Information Technology.
Click-IT Disaster Recovery Services offers a full Data Recovery service to our clients in the event of data loss or damage. Our Disaster Recovery Laboratory is equipped with the most sophisticated Data Recovery Tools to handle most disaster events. With companies having to rely more and more on the integrity and safety of their data and with a successful recovery rate of over 95%, our clients feel comforted that the safety of their data ensured.
Click-IT Cabling Services provide a full suite of services in the design and installation of Data and Telephonic Cabling, Computer Sites, Access Control Systems, Fire Detection and Prevention Systems, Uninterrupted Power Systems and Electrical Reticulation Solutions.
Click-IT Call Centre Services provides professional 1st Tier telephonic support on incoming technical calls to address Client issues immediately. Calls are thereafter escalated to 2nd Tier support, incorporating Workshop, Call Out, On-Site or Vendor support. Our Call Centre numbers are manned 24 hours a day, 7 days a week, assuring our Clients of mission critical turnaround service. We also in source and out source Client Specific Call Centre requirements, providing Turnkey Solutions of Client based Software and Client based Services.
Click-IT Project Management Services utilise sophisticated Project Management Tools to facilitate the smooth transmission of all major implementations. Critical Path Analysis, Gantt Charting, Priority Scheduling and Issue Tracking all form part of the overall Project Plan. Clients are kept in the picture at all times and Just-In-Time management ensures that projects are delivered smoothly and timeously.
Click-IT Rental Services offers a revolutionary alternative to outright purchasing of IT equipment. Our Rental Solutions offer our Clients a multitude of benefits, like Fixed Monthly Instalments, avoidance of Large Capital Outlays, Off Balance Sheet Expenditure, Tax Deductible Payments, migration of Capital Expenditure to Operational Leasing, Lower finance charges, Buyback of old equipment, Future Upgrade paths, staying a breadth with latest technologies and equipment that never dates. Our rental solution is flexible enough to tailor make and design around our Client's specific needs.
Click-IT Internet Services provide a fully managed Internet offering, incorporating, Virtual Private Networking, Internet Access, Diginet Lines, ADSL, ISDN Connectivity, dial up accounts, Email, Point of Presence access, Email filtering and scanning, satellitesafe delivery and WAN Monitoring. We also offer web development, E-Commerce solutions, Internet based faxing solutions and hosted CRM solutions.
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Welcome to ClickIT - Corporate Thinking • Personalised Service
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